Well cover everything from accessing the passwo. If it is determined that the media player is defective, Mood Media will 'advance replace' a new player and send you a Return Shipping label for you to return your defective player to Mood Media.įor more information on Mood Media's warranty, please refer to our Terms of Service. In this tutorial, well provide you with a step-by-step guide on how to reset your Pandora account password. In many cases player issues can be resolved over the phone. If you believe your media player is defective, please contact Mood Media Customer Service at 80 to troubleshoot your player. Please note that the warranty does not cover: any equipment other than the Media Player damage to the Media Player caused by the negligent or willful acts of you, your employees, agents or business invitees theft vandalism water (or other liquids) fire lightning wind snow acts of God or power surges. Mood Media will replace defective media players at no cost during this 12-month period. This 12-month period begins on the date the player is shipped.
Mood Media offers a 12-month warranty on all new media players for the Pandora for Business service.
